Statement of Purpose

Mill View Surgery

Statement of Purpose

Version 5

Debbie Hall

12th September 2024

This is a Statement of Purpose for Mill View Surgery which sets out the following information:

  • The full name of the service provider and of any registered manager together with their business address, telephone number, and where available electronic mail addresses
  • The legal status of the service provider
  • Details of the locations at which the services provided for the purposes of the regulated activity carried on
  • Our aims and objectives in carrying on the regulated activity;
  • The kinds of services provided for the purpose of carrying on of the regulated activity
  • The range of service users needs which those services are intended to meet.

Mill View Surgery is a General Practice Partnership open to all patients living within our Practice boundary in Rocester, Staffordshire and the surrounding areas. We work in partnership with our patients to provide medical care for our patients.

We are a Personal Medical Services (PMS) Practice offering Primary care services for the diagnosis and prevention of disease. We help patients to manage their health and prevent illness. Our GPs assess, diagnose, treat and manage illness. They carry out screening for some diseases and promote general health and wellbeing. Our GPs act as a patient’s advocate, supporting and representing a patient’s best interests to ensure they receive the best and most appropriate health and or social care. Our GPs also provide the link to further health services and work closely with other healthcare colleagues. They may also arrange hospital admissions and referrals to other services and specialists and they link with secondary and community services about patient care, taking advice and sharing information where needed. They also collect and record important information from other healthcare professionals involved in the treatment of our patients.

Location:
The Practice main address is:
Mill View Surgery, Mill Street, Rocester, Staffordshire ST14 5JX. Tel: 01889 590208.

To deliver the Covid Vaccination Programme (CVP), the practice will use an external site:

Pirelli Stadium, Princess Way, Burton upon Trent, DE13 0AR

And a satellite site:

Uttoxeter Racecourse, Wood Lane, Uttoxeter ST14 8BD

These sites will be risk assessed and managed by PCN representatives.

Registered Managers:

Dr Satveer Singh Poonian

Mill View Surgery

 

Our Mission Statement

To improve the health, well-being and lives of those we care for

Vision

To work in partnership with our patients and staff to provide the best Primary Care services possible working within local and national governance, guidance and regulations.

Our Aims and Objectives

  • We aim to provide the best possible outcomes for our patients in a safe and welcoming environment. Our Doctors and staff are approachable, respectful and patient-centered
  • To provide high quality, safe, professional  Primary Health Care General Practice services  to our patients
  • To focus on prevention of disease by promoting health and wellbeing and offering care and advice to our patients
  • To work in partnership with our patients, their families and carers towards a positive experience and understanding, involving them in decision making about their treatment and care.
  • We aim to use technology smartly to improve the efficiency and effectiveness of our administration, patient contact and clinical activity
  • To treat patients as individuals and with the same respect we would want for ourselves or a member or our families, listening and supporting people to express their needs and wants and enabling people to maintain the maximum possible level of independence, choice and control
  • To work in partnership with other agencies to tackle the causes of, as well as provide the treatment for ill health and where appropriate involve other professionals in the care of our patients.
  • To encourage our patients to communicate with us by talking to us, participating in surveys, and feeding back and on the services that we offer
  • We will continue to invest in our staff, diversifying and developing our skills and knowledge base to ensure that we have a highly skilled, resilient and adaptable work force to meet the needs of our patients and communities
  • We aim to be a Centre of Excellence for teaching and training of medical students, GP Registrars, Nurses and other roles
  • To take care of our staff offering them support to do their jobs and to protect them against abuse
  • Have a zero tolerance of all forms of abuse.
  • To provide our patients and staff with an environment which is safe and friendly
  • To operate on a financially sound basis.

Our Values

We are accountable:

  • We ensure we take responsibility for our actions, and are open and transparent to the people who use our service.

We are fair: 

  • We are consistent in the way we deal with people, both patients and staff, we act courteously, show consideration, compassion and understanding valuing each person as an individual.

We are professional:

  • We strive to achieve a high level of medical care for our patients and responsive to medical need both for the individual and for the community as a whole. We maintain our professional learning and follow guidelines where appropriate to do so.
  • Our success is built upon the personal and professional achievement of everyone who works at Mill view Surgery

We are innovative:

  • We constantly review the service we provide and improve it when and where possible. We use all available resources, including technology to provide the best service we can.
  • We nurture innovation, lead on learning and development and embrace emerging technologies.

We are caring:

  • We will put our patients at the heart of all that we do.
  • We respect and value everyone for their contribution, we engage with the community and local resources where possible, we celebrate peoples’ differences and provide equality of opportunity for all without discrimination.

 

Our Services
The PMS services provided by our GPs are defined under the Standard Personal Medical Services Contract. These services are mainly split into three groups:

  • Essential
  • Additional
  • Enhanced

Essential services
We provide essential services for people who have health conditions from which they are expected to recover, chronic disease management and general management of terminally ill patients.
Our core services include:

  • GP consultations
  • Asthma clinics
  • Chronic obstructive airways disease clinics
  • Coronary heart disease clinics
  • Diabetes clinics

Additional services
Our additional services include:

  • Cervical cytology screening
  • Contraceptive services
  • Child health surveillance
  • Maternity services
  • Vaccinations and immunisations

Enhanced services
Our enhanced services include:

  • Childhood vaccinations and immunisations
  • Prostate Cancer Injection Therapy
  • Minor surgery procedures
  • Flu immunisation
  • Shingles Immunisation
  • NHS Health Check
  • Chlamydia Screening and Treatment
  • Pertussis Immunisation
  • Phlebotomy
  • Minor injury service
  • MS services
  • Glucose Tolerance Testing
  • Shared Care Prescribing and Near Patient Testing
  • Learning Disabilities Health Checks
  • Avoiding Unplanned Care
  • Covid Vaccination Programme

Other services
Our Practice also offers services including:
• Child health and development
• Dressings
• Ear wax and syringing
• ECGs (electrical heart trace)
• End of life care
• Epilepsy
• Lung testing (spirometry)
• Medication review
• Men’s health
• Mental health
• Pregnancy testing and contraceptive advice
• Stop smoking support
• Travel advice
• Women’s health

Non-NHS Services
Our Practice also provides services which are non NHS and are paid for by the patient. These services include:
• Insurance claims forms
• Prescription for taking medication abroad
• Private sick notes
• Pre-employment and HGV medicals
• Vaccination certificates